Common queries answered
Frequently asked Questions
This is dependent on where you live. Orders are dispached within 24 hrs mon-fri, UK deliveries are generally between 1-3 days.
You are welcome to return any items purchased from us within 30 days of receipt. All returned items must be in original condition with any seals in tact.
Please contact us as soon as possible to change the delivery address of your order. Orders are dispatched around 2-3pm daily.
You can track your order here by entering your order number and the email address used to place tyour order
Our customer support team are available 9:30-5:00pm Monday – Friday. You can contact us via our contact form here
We currently ship to over 180 countries worldwide. Please see the country options in our checkout page.
99% of the time your products will arrive in the same parcel. We do however have 2 UK & 1 EU distribution centers. Should there be any stock issue in any of our centers we do posses the option to send out your order separately